Unlicensed Assistive Personnel

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Nitty Gritty

• 2 hours on-demand video
• Certificate of completion
• Access on mobile, tablet and TV

Learning Outcome

• Explain the role and responsibilities of unlicensed assistive personnel in healthcare settings.
• Apply effective communication strategies with patients, families, and healthcare team members.
• Demonstrate knowledge of basic medication administration and chronic disease management support.
• Maintain accurate patient records while adhering to confidentiality and privacy regulations.

• Implement infection control measures to promote patient
  safety and well-being.
• Assist patients with mobility and provide safe
  rehabilitation support.
• Recognize challenges and maintain professional
  boundaries as a UAP.
• Contribute to ethical, safe, and patient-centered
  healthcare practices.

Course Description:

The Unlicensed Assistive Personnel course is designed to provide a comprehensive foundation for those aspiring to work as unlicensed assistive personnel (UAPs) in healthcare settings. This course covers essential topics ranging from communication and patient care to medication administration and confidentiality. UAPs play a vital role in healthcare teams by assisting licensed professionals in providing high-quality care to patients. This training will help you develop the core skills necessary to perform duties in a safe, ethical, and effective manner.

The course begins with an exploration of the Fundamentals of Assistive Personnel & Communication, where you will learn about the essential responsibilities of UAPs and how to maintain clear, professional communication with patients and colleagues. The Boundaries and Challenges module will address the unique challenges and boundaries UAPs face in healthcare settings, preparing you to handle complex patient care situations with confidence. You’ll also learn effective communication strategies to ensure positive interactions with patients, their families, and the healthcare team.

The second module, Medication Administration Basics & Patient Care for UAPs, delves into the critical role of UAPs in managing patient care and administering medication. You will explore basic medication management and understand the role of UAPs in assisting licensed personnel with medication administration. The course also covers Chronic Disease Management and how UAPs can support patients dealing with long-term conditions. Additionally, special attention is given to Sleep Issues in Special Populations, helping UAPs address specific patient needs with compassion and professionalism.

The third module focuses on Patient Record Keeping and Confidentiality, teaching you how to maintain accurate patient records while adhering to privacy and confidentiality laws. You will also learn practical tips for safeguarding patient information, ensuring that records are kept securely and in compliance with healthcare regulations. Furthermore, the course covers the importance of Infection Control Measures and Rehabilitation Nursing, essential for promoting patient safety and well-being in healthcare settings.

Finally, the course concludes with practical training in Assisting Patients with Mobility, providing you with the knowledge and techniques needed to safely help patients with mobility challenges.

By the end of this course, you will have a thorough understanding of the responsibilities of an unlicensed assistive personnel, the necessary skills to provide high-quality patient care, and the ability to contribute to the healthcare team’s overall success.

Who This Course Is For:

• Aspiring unlicensed assistive personnel
• Healthcare workers looking to advance their skills in patient care
• Nursing assistants and aides
• Home care providers
• Medical office staff
• Individuals interested in pursuing a career in healthcare support
• Caregivers seeking to expand their knowledge
• Students preparing for a role in healthcare or patient support

Requirements:

• No prior experience in healthcare required.
• Basic understanding of communication skills is helpful but not mandatory.
• A willingness to learn and develop practical skills for patient care.

Course Instructor

Learndrive Courses

Learndrive Courses is a trusted name in professional online learning, delivering high-quality content across business, communication, healthcare, management, teaching, law, and more. This Active Listening Training course is designed by experienced instructional designers who understand how people learn, communicate, and perform in real workplace environments. Their approach focuses on practicality rather than theory, ensuring that every learner can apply the concepts in daily interactions with colleagues, clients, family, or students.

What makes this instructor exceptional is the learner-centred teaching style. The course is structured for clarity, retention, and real-life application. Concepts are explained in simple language, supported by meaningful examples, and organised to help learners build confidence gradually. Learndrive Courses focuses on skills people actually need—listening with empathy, reducing misunderstandings, building trust, supporting teamwork, and communicating without conflict. With a solid reputation for delivering professional, accessible, and career-focused training, Learndrive ensures that learners complete this course with valuable knowledge and practical communication abilities they can use immediately.

Accreditation

This course is accredited by CPDQE. The demand for professionals to engage in Continuing Professional Development is escalating, irrespective of the industry, career stage, or job function. CPD serves as an impactful mechanism for skill enhancement, maintaining the relevance of academic credentials, and strategically advancing one’s career. 

This CPDQE Certified Course will ensure that you have obtained the required CPD trainings for your professional development.

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Frequently Asked Questions

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