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Revenue Cycle Management in Healthcare (RCM)

Master Revenue Cycle Management (RCM) in Healthcare with our focused course. From pre-registration to denial management, gain essential skills to optimise revenue flow and enhance financial health in healthcare settings.

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Nitty Gritty

Last audited and Updated on : September 2025

Learning Outcome

Course Overview

The Revenue Cycle Management in Healthcare (RCM) course provides in-depth knowledge of the critical processes involved in managing revenue within healthcare organisations. 

This comprehensive course covers all stages of the revenue cycle, beginning with an Introduction to RCM and its importance in the healthcare industry. It moves on to cover essential topics like Pre-Registration and Insurance Verification, where you will learn how accurate patient information impacts revenue. 

The course then delves into Medical Coding, Charge Entry, and Claim Submission, where you’ll explore how accurate coding and claim submissions lead to timely reimbursements. Accounts Receivable (AR) and AR Follow-Up will teach you how to track and manage outstanding balances. In the Denial Management and Reporting module, you will understand how to handle claim denials and improve reimbursement rates. 

The course also includes valuable Handouts for further reference and offers the option to Order Transcripts for your records. Whether you’re new to healthcare administration or looking to enhance your skills, this course will provide you with the practical tools and knowledge to efficiently manage the revenue cycle and contribute to the financial health of a healthcare organisation.

Who This Course Is For:

  • Healthcare administrators
  • Medical coders
  • Billing specialists
  • Healthcare finance professionals
  • Revenue cycle managers
  • Insurance verification staff
  • Healthcare consultants
  • Students pursuing healthcare management careers

Requirements:

  • No prior healthcare experience required.
  • Basic understanding of healthcare terminology is recommended.
  • Familiarity with Microsoft Excel or an equivalent is helpful but not necessary.

Course Instructor

Learndrive Courses

Learndrive is a UK-based online learning provider committed to delivering high-quality, industry-relevant training designed to support learners in achieving their academic, professional, and personal development goals. With a growing catalogue of courses spanning compliance, business, healthcare, finance, safety, and more, Learndrive ensures that its content remains current, practical, and aligned with market demand.
What sets Learndrive apart is its learner-centric approach to education. Each course is carefully designed to promote deep understanding and long-term retention without cognitive overload. Courses feature interactive video and audio modules grounded in sound instructional design principles and backed by evidence-based learning methodologies.
Behind Learndrive is a team of seasoned instructional designers with extensive expertise in curriculum development, lesson planning, and eLearning. Their mission is not merely to deliver content, but to craft an engaging and effective learning experience that transforms knowledge into applied skills.
Whether you’re upskilling individually, training a team, or pursuing professional development, Learndrive offers accessible, flexible, and expertly designed courses to help you achieve meaningful progress.

Accreditation

This course is accredited by CPDQE. The demand for professionals to engage in Continuing Professional Development is escalating, irrespective of the industry, career stage, or job function. CPD serves as an impactful mechanism for skill enhancement, maintaining the relevance of academic credentials, and strategically advancing one’s career. 

This CPDQE Certified Course will ensure that you have obtained the required CPD trainings for your professional development.

What Students say about us

Frequently Asked Questions

Everything you need to now about he product billing.

To purchase a course, simply select the course you want, choose your plan from the top right side, and click on the ‘Take this course’ button to initiate the checkout process. You will receive access as soon as the payment is processed.

We accept various payment methods, including credit/debit cards, PayPal, and bank transfer. If you don’t have a card or paypal, contact us for alternative payment methods.

If you’re not satisfied with our course, you can request a refund within 14 days of purchase. We follow a no-questions-asked refund policy, and you will receive a full refund.

Yes, upon successful completion of the course and exam (if applicable), you will receive a free digital certificate that can be downloaded and printed.

Yes, our courses are CPDQE accredited. CPDQE is an independent body that accredits courses and events for continuous professional development, ensuring they meet high-quality standards.

You can verify your certificate by visiting the Learndrive certificate verification page and entering your certification code. This will confirm the authenticity of your certificate.

To redeem your voucher, first visit the voucher redemption page. Enter your personal details and paste the voucher code into the designated field (do not type the code manually). After that, click the “Send” button. You will receive your login details via the email address you provided. Once you have received them, log in to our website and access your course from your dashboard.

Course Curriculum

A Quick Rundown to the Course
A Quick Rundown to The Course 00:01:00
Module 1 Introduction to Revenue Cycle Management (RCM) in Healthcare
Introduction to Revenue Cycle Management (RCM) in Healthcare 00:03:00
Importance of RCM in Healthcare 00:02:00
Steps Involved in Revenue Cycle Management 00:06:00
Basic Knowledge Required to Become an Expert in RCM 00:02:00
Module 2 Pre-Registration and Insurance Verification
Pre-Registration in RCM Learning Outcome 00:01:00
Roles of Pre-Registration In RCM 00:03:00
Pre-registration Requirements 00:01:00
Streamlining Patient Onboarding 00:01:00
The Benefits of the Pre-registration Process 00:02:00
What is Insurance Verification in RCM 00:03:00
Methods of Insurance Verification 00:04:00
The Insurance Verification Process 00:02:00
Module 3 Medical Coding, Charge Entry and Claim Submission
Medical Coding, Charge Entry and Claim Submission_ Learning Outcome 00:06:00
Medical Coding Standards 00:06:00
Importance of Medical Coding in Healthcare 00:02:00
Benefits of Medical Coding 00:03:00
What is Charge Entry 00:04:00
The Charge Entry Process 00:05:00
What is Claim Submission 00:03:00
Clean Claim Submission Process 00:04:00
What Happens After a Claim Submission 00:02:00
Care for a Feedback 00:01:00
Keep it Up
Keep it Up 00:00:10
Module 4 Accounts Receivable (AR) and AR Follow-Up
Accounts Receivable AR and AR Follow Up_ Learning Outcome 00:02:00
Importance of AR in RCM 00:01:00
AR Benchmark 00:02:00
The AR Process 00:02:00
Challenges of Account Receivable in RCM 00:04:00
Reducing Days in AR 00:05:00
Best Practices for Managing Accounts Receivable 00:05:00
Automate Your AR Workflow 00:05:00
Module 5 Denial Management and Reporting in RCM
Denial Management and Reporting in RCM – Learning Outcome 00:03:00
What Are the Types of Denials 00:03:00
The Denial Management Process 00:05:00
Benefits of Denial Management in RCM 00:02:00
Challenges Involving Denial Management 00:02:00
Best Practices and Strategies 00:03:00
The Roles of Reporting in RCM 00:04:00
The Metrics of Reporting 00:03:00
Continually Improving the Overall RCM Process Through Feedback 00:07:00
Handouts
Introduction to Revenue Cycle Management (RCM) in Healthcare 00:15:00
Pre-Registration and Insurance Verification 00:15:00
Medical Coding, Charge Entry and Claim Submission 00:15:00
Accounts Receivable (AR) and AR Follow-Up 00:15:00
Denial Management and Reporting in RCM 00:15:00
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