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Duty of Care

Master effective communication in care settings with our Duty of Care course. Gain essential skills in verbal, non-verbal, and written communication, and learn to navigate diverse and challenging situations with ease. Perfect for professionals in caregiving roles seeking to enhance their communication prowess.


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**Additional shipping charge will be added for international delivery outside UK

Learning Outcomes

Course Overview

The “Duty of Care” course offers a deep dive into the critical aspect of communication in care settings. This comprehensive program is tailored for those in caregiving professions, aiming to enhance their communicative abilities in diverse and often challenging environments.

The course begins with an “Introduction to Communication in Care Setting,” setting the stage for a journey into the world of effective and empathetic communication. “Verbal Communication” and “Non-Verbal Communication” modules cover the spectrum of unspoken cues and spoken interactions, emphasizing the importance of understanding and being understood.

“Written Communication” shifts focus to the art of conveying messages and information clearly and effectively through writing, a skill often underemphasized in care settings but crucial for documentation and clarity.

The course then addresses the challenges of communicating with “Diverse Groups” and “Individuals with Specific Needs.” These modules equip you with the tools to understand and respect cultural differences, and adapt your communication strategies to meet the unique requirements of individuals with specific needs.

The final module, “Communication in Challenging Situations,” prepares you to handle difficult conversations and situations with professionalism, empathy, and skill.

By completing this course, you will have not only honed your communication skills but also deepened your understanding of the diverse needs of those you care for. Enroll today to become a more effective, compassionate, and skilled professional in your caregiving role.

Course Description 

This course is an excellent learning opportunity for those who are passionate about the topic and who are interested in a successful career within the relevant industry. Professionals currently working in this field who wish to brush up on their knowledge and advance their careers may also enrol in this program.   

In the Duty of Care Course, you will find a number of engaging, in-depth modules that will provide you with comprehensive theoretical knowledge that will enable you to succeed in your career. As proof of your completion, you will receive a free e-certificate from Learndrive.

Using computers, tablets, smartphones, and other internet-enabled devices, you can access the course modules at your own pace. Invest in your professional development today and learn skills that will lead to your dream job. Become a career leader by taking this course online.

What Do You Get With The Duty of Care Course?

  • Courses Materials in bite-sized format for the most accessible learning experience
  • Exams that test and consolidate your understanding 
  • Free e-certificate after passing the course
  • Flexible study time and pace

Course Design

Students can access the course using any internet-connected device through our online learning platform. You may study at your own pace since there are no formal deadlines or teaching schedules.


The learners who pass the course will receive a Learndrive Certificate as a badge of accomplishment. The e-certificate is free of charge. There is a small fee, however, if you want a hard copy of your certificate.

Who Is This Course For?

The course is right for you if you already work in this industry or want to make the transition. This Duty of Care Course is designed to enhance your expertise and improve your CV. 


Students from all backgrounds are welcome to participate in the online training. There are no requirements for participation. The only prerequisite for studying this Duty of Care Course is an interest in learning and a good grasp of English, mathematics, and computer skills.



Course Instructor

Theolearn Academy focuses on developing online courses covering a variety of topics such as personal development, management, health & care, business, marketing, hospitality, teaching, law, etc. 

Theolearn Academy has years of experience developing well-organised, concise, and theoretically sound online courses. The mission of this organisation is to assist individuals in gaining the theoretical knowledge needed to excel in their careers.


This course is accredited by CPDQE. The demand for professionals to engage in Continuing Professional Development is escalating, irrespective of the industry, career stage, or job function. CPD serves as an impactful mechanism for skill enhancement, maintaining the relevance of academic credentials, and strategically advancing one’s career. 

This CPDQE Certified Course will ensure that you have obtained the required CPD trainings for your professional development.

Demo Certificate

Course Curriculum

Module 1: Introduction to Communication in Care Setting
Introduction to Communication in Care Setting 00:15:00
Module 2: Verbal Communication
Verbal Communication 00:15:00
Module 3: Non-Verbal Communicatio
Non-Verbal Communicatio 00:15:00
Module 4: Written Communication
Written Communication 00:15:00
Module 5: Communication with Diverse Groups
Communication with Diverse Groups 00:15:00
Module 6: Communication with Individuals with Specific Needs
Communication with Individuals with Specific Needs 00:15:00
Module 7: Communication in Challenging Situations
Communication in Challenging Situations 00:15:00

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Choose Your Plan

**Additional shipping charge will be added for international delivery outside UK