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Telephone Etiquette Training: A Step-by-Step Guide

£20.00£49.00

In this course, students will learn all about basic telephone etiquette, how to deal with angry clients, and how to handle situations where the other person cannot hear them.

Additional information

Option

Course Access + Certificate of Completion (PDF), Course Access + Certificate of Completion (Hardcopy*), Course Access + Certificate, Transcript & Enrolment Letter (PDF), Course Access + Certificate, Transcript & Enrolment Letter (Hardcopy*)