The 6 most effective assertive communication techniques
The 3 pillars of high performance teams
The 6 systematic steps of problem solving
3 motivational 'push points' that work for everyone
5 key steps in the performance management process
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5 ways this book can help you become a better manager at work
Master Managerial Skills
Learn the leadership and management skills including planning, decision making, problem solving, effective communication, delegation and time management.
Understand UK Employment Law
Develop a basic understanding of employment law and HR issues to thrive in your managerial role while creating a great place to work for your subordinates.
Promote Equality, Diversity and Inclusion
Make your work environment free from discrimination and harassment and practice equality, diversity, and inclusion so that you can manage multicultural teams effortlessly.
Solve Workplace Conflicts
Improve your ability to recognise, understand, and resolve conflicts between employees.
Prepare The Next Leader
Plan the growth and development of your team members and help them become the leaders of tomorrow.