Course Badgei dont have words to explain but my overall experience is going well with you guys.
Telephone Skills for Business
The purpose of this course is to teach you effective communication skills for telephone and conference calls.
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Learning Outcome
- Find out how to dramatically increase the effectiveness of your conference calls
- Ensure that every call is purposeful and has a purpose
- Discover the secrets to getting what you want out of your conference calls
Course Overview
Business success requires good telephone skills. Telephones and smartphones are widely used for conferences, client updates, Skype, Zoom, video conferencing, and even job interviews.This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
By the end of this course, you will learn effective and beneficial techniques for developing effective communication skills for telephone and conference calls.
Course Description
This course is an excellent learning opportunity for those who are passionate about the topic and who are interested in a successful career within the relevant industry. Professionals currently working in this field who wish to brush up on their knowledge and advance their careers may also enrol in this program.
In the Telephone Skills for Business Course, you will find a number of engaging, in-depth modules that will provide you with comprehensive theoretical knowledge that will enable you to succeed in your career. As proof of your completion, you will receive a free e-certificate from Learndrive.
Using computers, tablets, smartphones, and other internet-enabled devices, you can access the course modules at your own pace. Invest in your professional development today and learn skills that will lead to your dream job. Become a career leader by taking this course online.
What Do You Get With The Telephone Skills for Business Course?
- Premium Video Materials in bite-sized format for the most accessible learning experience
- Free e-certificate after completing the course
- Flexible study time and pace
- Instructor-led Course
Course Design
Students can access the course using any internet-connected device through our online learning platform. You may study at your own pace since there are no formal deadlines or teaching schedules.
Certification
The learners who pass the course will receive a Learndrive Certificate as a badge of accomplishment. The e-certificate is free of charge. There is a small fee, however, if you want a hard copy of your certificate.
Who Is This Course For?
The course is right for you if you already work in this industry or want to make the transition. This Telephone Skills for Business Course is designed to enhance your expertise and improve your CV.
Requirements
Students from all backgrounds are welcome to participate in the online training. There are no requirements for participation. The only prerequisite for studying this Telephone Skills for Business Course is an interest in learning and a good grasp of English, mathematics, and computer skills.
Course Instructor
TJ Walker
TJ Walker is the founder of Media Training Worldwide and has been conducting media training workshops and seminars since 1984. As a trainer, TJ Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, U.S. Senators, Miss Universes and Members of Parliament. His book, “Secret to Foolproof Presentations” was a USA Today #1 Bestseller, as well as a Wall Street Journal, and Business Week Bestseller. In 2009, Walker set the Guinness Book of World Records for Most Talk Radio Appearances ever in a 24 hour period. Walker has also served as a former President of the National Speakers Association, New York City. Walker was a merit scholar at Duke University where he graduated magna cum laude.
Accreditation
This course is accredited by CPDQE. The demand for professionals to engage in Continuing Professional Development is escalating, irrespective of the industry, career stage, or job function. CPD serves as an impactful mechanism for skill enhancement, maintaining the relevance of academic credentials, and strategically advancing one’s career.
This CPDQE Certified Course will ensure that you have obtained the required CPD trainings for your professional development.
What Students say about us
The courses on the website are well designed, very clear and you can learn a lot of useful skills from them. A very
Enjoying the course at my pace, repeating what I did not understand and learning
Frequently Asked Questions
Everything you need to now about he product billing.
To purchase a course, simply select the course you want, choose your plan from the top right side, and click on the ‘Take this course’ button to initiate the checkout process. You will receive access as soon as the payment is processed.
We accept various payment methods, including credit/debit cards, PayPal, and bank transfer. If you don’t have a card or paypal, contact us for alternative payment methods.
If you’re not satisfied with our course, you can request a refund within 14 days of purchase. We follow a no-questions-asked refund policy, and you will receive a full refund.
Yes, upon successful completion of the course and exam (if applicable), you will receive a free digital certificate that can be downloaded and printed.
Yes, our courses are CPDQE accredited. CPDQE is an independent body that accredits courses and events for continuous professional development, ensuring they meet high-quality standards.
You can verify your certificate by visiting the Learndrive certificate verification page and entering your certification code. This will confirm the authenticity of your certificate.
To redeem your voucher, first visit the voucher redemption page. Enter your personal details and paste the voucher code into the designated field (do not type the code manually). After that, click the “Send” button. You will receive your login details via the email address you provided. Once you have received them, log in to our website and access your course from your dashboard.
Course Curriculum
| Course Content | |||
| Promo Winning Communication Skills for Telephone, Conference Calls | 00:02:00 | ||
| Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls | 00:02:00 | ||
| Never Confuse Personal Phone Use with Business Telephone Use Again | 00:03:00 | ||
| Why Your Phone is the Best Secret Business App Ever | 00:03:00 | ||
| Planning Your Successful Phone Environment | 00:08:00 | ||
| Final Preparation for Your Successful Phone Meetings | 00:02:00 | ||
| Making Sure Your Phone Passes Your Friend Test | 00:04:00 | ||
| Planning for Winning Conference Calls | 00:04:00 | ||
| Look Prime Time Ready for Your Video Calls | 00:08:00 | ||
| Placing Phone Calls Like the Consummate Professional | 00:03:00 | ||
| Always Knowing the Best Time to Call Clients and Prospects | 00:01:00 | ||
| Now You will Never Wake Up a Client in the Middle of the Night | 00:03:00 | ||
| Answering the Phone so Everybody Knows You are Ready for Business | 00:02:00 | ||
| No Such Thing As Answering The Phone Too Quickly These Days | 00:01:00 | ||
| Your Clients Will Never Think You are Screaming At Them Again | 00:03:00 | ||
| Knowing How to Sound Your Very Best – Every Time | 00:06:00 | ||
| The Right Way to Put Someone On Hold | 00:01:00 | ||
| Making Sure They Only Hear the Magic of Your Voice | 00:02:00 | ||
| Being a Professional to Every Generation, Regardless of Your Own Preferences | 00:06:00 | ||
| Voicemail That Soothes, Not Angers | 00:11:00 | ||
| Best Voicemail Messages for Success | 00:04:00 | ||
| Take 1, Take 2, Take 3 Until You Get It Right | 00:02:00 | ||
| Never Be Busy for Clients and Bosses Again | 00:01:00 | ||
| Making Your Phone Disappear At the Perfect Moments | 00:05:00 | ||
| Tit for Tat and Text for Text | 00:02:00 | ||
| Better Than the Best Hollywood Goodbyes | 00:01:00 | ||
| Conclusion – You Are Now a Master of the Telephone for Every Business Situation | 00:01:00 | ||
| Final quiz | |||
| Final Quiz: Telephone Skills for Business | 00:05:00 | ||
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