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Crisis Line Counsellor

Step into the vital role of a Crisis Line Counsellor with our expertly crafted course. Learn effective communication, coping strategies, psychoanalytical approaches, and active listening skills essential for providing immediate support and guidance during crises.


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    **Additional shipping charge will be added for international delivery outside UK

    Learning Outcomes

    Sneak Peek

    Course Overview

    The “Crisis Line Counsellor” course offers a comprehensive training program for those seeking to make a significant impact in crisis intervention. Each module is designed to build your skills in understanding, empathizing, and effectively responding to individuals in crisis.

    The course begins with “Introduction to Crisis Counselling,” where you’ll gain an understanding of the crucial role of a crisis counsellor and the different types of crises you might encounter. “Coping Mechanisms and Strategies” provides practical tools and techniques for helping callers manage their immediate crisis situations.

    “Psychoanalytical Approach in Crisis Counselling” dives into understanding the underlying psychological aspects of crises, offering deeper insights into the human psyche during emergencies. “Communication in Counselling” focuses on developing your communication skills, which are pivotal in effectively connecting with and supporting individuals in distress.

    Course Description 

    This course is an excellent learning opportunity for those who are passionate about the topic and who are interested in a successful career within the relevant industry. Professionals currently working in this field who wish to brush up on their knowledge and advance their careers may also enrol in this program.   

    In the Crisis Line Counsellor Course, you will find a number of engaging, in-depth modules that will provide you with comprehensive theoretical knowledge that will enable you to succeed in your career. As proof of your completion, you will receive a free e-certificate from Learndrive.

    Using computers, tablets, smartphones, and other internet-enabled devices, you can access the course modules at your own pace. Invest in your professional development today and learn skills that will lead to your dream job. Become a career leader by taking this course online.

    What Do You Get With The Crisis Line Counsellor Course?

    • Courses Materials in bite-sized format for the most accessible learning experience
    • Exams that test and consolidate your understanding 
    • Free e-certificate after passing the course
    • Flexible study time and pace

    Course Design

    Students can access the course using any internet-connected device through our online learning platform. You may study at your own pace since there are no formal deadlines or teaching schedules.


    The learners who pass the course will receive a Learndrive Certificate as a badge of accomplishment. The e-certificate is free of charge. There is a small fee, however, if you want a hard copy of your certificate.

    Who Is This Course For?

    The course is right for you if you already work in this industry or want to make the transition. This Crisis Line Counsellor Course is designed to enhance your expertise and improve your CV. 


    Students from all backgrounds are welcome to participate in the online training. There are no requirements for participation. The only prerequisite for studying this Crisis Line Counsellor Course is an interest in learning and a good grasp of English, mathematics, and computer skills.



    Course Instructor

    Theolearn Academy focuses on developing online courses covering a variety of topics such as personal development, management, health & care, business, marketing, hospitality, teaching, law, etc. 

    Theolearn Academy has years of experience developing well-organised, concise, and theoretically sound online courses. The mission of this organisation is to assist individuals in gaining the theoretical knowledge needed to excel in their careers.


    This course is accredited by CPDQE. The demand for professionals to engage in Continuing Professional Development is escalating, irrespective of the industry, career stage, or job function. CPD serves as an impactful mechanism for skill enhancement, maintaining the relevance of academic credentials, and strategically advancing one’s career. 

    This CPDQE Certified Course will ensure that you have obtained the required CPD trainings for your professional development.

    Demo Certificate

    Course Curriculum

    Module 01 Introduction to Crisis Counselling
    Introduction to Crisis Counselling 00:15:00
    Module 02 Coping Mechanisms and Strategies
    Coping Mechanisms and Strategies 00:15:00
    Module 03 Psychoanalytical Approach in Crisis Counselling
    Psychoanalytical Approach in Crisis Counselling 00:15:00
    Module 04 Communication in Counselling
    Communication in Counselling 00:15:00
    Module 05 Understanding and Developing Self Awareness
    Understanding and Developing Self Awareness 00:15:00
    Module 06 Counselling Practise 1 Beginning the Discussion
    Counselling Practise 1 Beginning the Discussion 00:15:00
    Module 07 Counselling Practise 2 Deepening Understanding
    Counselling Practise 2 Deepening Understanding 00:15:00
    Module 08 Counselling Practise 3 Working with Action and Endings
    Counselling Practise 3 Working with Action and Endings 00:15:00
    Module 09 Common Personal Problems in Counselling
    Common Personal Problems in Counselling 00:15:00
    Module 10 Being an Effective Listener
    Being an Effective Listener 00:15:00

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    Choose Your Plan

    **Additional shipping charge will be added for international delivery outside UK