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Business Communication

This course aims to provide professionals and aspiring leaders with the necessary tools to communicate effectively in the workplace.


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**Additional shipping charge will be added for international delivery outside UK

Learning Outcome

Sneak Peek

Course Instructor

As a leader in online courses, Jade Ball helps you improve your English and build business confidence.

Our instructor, Jade, is a native English speaker and has spent ten years working with various non-native speakers. So she knows the pitfalls in pronunciation! The extensive experience Jade has gained over the years has enabled her to develop a series of courses full of hints and tips to make learning English fun and rewarding.

In addition to building her own business, Jade Ball has also spent the last decade providing independent business coaching for businesses at every level. The courses she has developed a focus on the key skills needed in the industry, whatever your position, to be successful. Using Jade’s experience, each course is carefully curated to cover the subject’s essentials while keeping it simple and easy to digest.

Course Overview

In order to succeed in any business, effective communication skills are essential. The ability to communicate effectively is one of the keys to success. This course covers the fundamentals of business communication for aspiring and experienced leaders and anyone looking to start a new company from scratch.

You will learn how to communicate effectively with challenging clients during the course. As a team leader, you will discover how to influence and encourage your team. In addition, we will teach you how to provide constructive feedback to your team members. Moreover, this course will also teach you how to create a business vision based on your core values and how to build strong client relationships. Here is not the end; to take your business to the next level, we’ll expose you to the fundamentals of digital marketing, the role of the AIDA model, and how an Agile project management strategy could assist you in managing your company.

An expert instructor designed this Business Communication course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills and succeed in your desired goal.

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Course Description 

This course is an excellent learning opportunity for those who are passionate about the topic and who are interested in a successful career within the relevant industry. Professionals currently working in this field who wish to brush up on their knowledge and advance their careers may also enrol in this program.   

In the Business Communication Course, you will find a number of engaging, in-depth modules that will provide you with comprehensive theoretical knowledge that will enable you to succeed in your career. As proof of your completion, you will receive a free e-certificate from Learndrive.

Using computers, tablets, smartphones, and other internet-enabled devices, you can access the course modules at your own pace. Invest in your professional development today and learn skills that will lead to your dream job. Become a career leader by taking this course online.


What Do You Get With The Business Communication Course?

  • Premium Video Materials in bite-sized format for the most accessible learning experience
  • Free e-certificate after completing the course
  • Flexible study time and pace
  • Instructor-led Course

Course Design

Students can access the course using any internet-connected device through our online learning platform. You may study at your own pace since there are no formal deadlines or teaching schedules.


The learners who pass the course will receive a Learndrive Certificate as a badge of accomplishment. The e-certificate is free of charge. There is a small fee, however, if you want a hard copy of your certificate.

Who Is This Course For?

The course is right for you if you already work in this industry or want to make the transition. This Business Communication Course is designed to enhance your expertise and improve your CV. 


Students from all backgrounds are welcome to participate in the online training. There are no requirements for participation. The only prerequisite for studying this Business Communication Course is an interest in learning and a good grasp of English, mathematics, and computer skills.

Course Curriculum

Becoming an Assertive Communicator
Assertive Communication Skills for the Leaders – Introduction 00:02:00
Communication Styles 00:11:00
Why is assertive communication important 00:04:00
How to become an assertive communicator 00:09:00
Encouraging assertive communication in the workplace 00:06:00
Remote working 00:02:00
Personality Types 00:03:00
Excellence in leadership
Smart Leadership – Introduction 00:02:00
Is leadership for you 00:03:00
Communicating as a leader 00:04:00
Adopting Assertive Communication 00:05:00
Communicating in the 21st century 00:02:00
Dealing with difficult behaviours 00:10:00
Having confidence in yourself 00:04:00
Influencing your team 00:04:00
Build your leadership visibility 00:01:00
Building talent in your workforce 00:05:00
Setting goals in your team 00:04:00
Giving _ receiving feedback 00:07:00
Micromanaging 00:02:00
Review 00:01:00
Understanding your visions & values
Business Leadership: How to Communicate Your Vision and Values to Others – Introduction 00:04:00
What is a vision statement 00:04:00
Writing a mission statement and a vision statement 00:07:00
Writing a vision statement 00:08:00
How to let people know about your vision statement 00:15:00
What if you_re not the leader of your company 00:04:00
Digital marketing fundamentals
Digital Marketing Fundamentals – Introduction 00:01:00
What is digital marketing 00:02:00
The digital marketing journey 00:05:00
Building the buyer journey 00:06:00
Applying the AIDA model 00:04:00
Personalising the buyer journey 00:04:00
Paid Advertising 00:06:00
Budgeting for Paid Advertising 00:06:00
The role of social media 00:06:00
Effective email marketing 00:07:00
Mastering the art of selling
How to Win Sales & Influence People – Introduction 00:01:00
Why do you want to sell 00:02:00
You 00:08:00
Understanding your customer 00:08:00
Understanding your product 00:03:00
Perfecting your communication 00:06:00
Software and processes 00:05:00
Agile Project Management
Agile Project Management – Introduction 00:02:00
What is agile project management 00:07:00
Is agile suitable for your company 00:07:00
Adopting an agile approach 00:12:00
Other things to consider with agile 00:05:00
Agile Project Management -Recap 00:03:00
Final Quiz: Business Communication
Final Quiz: Business Communication 00:10:00

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Choose Your Plan

**Additional shipping charge will be added for international delivery outside UK